Terms of Service

For purposes of these Terms, the following capitalized terms have the meanings set forth below.

2.1 Eligibility

You must be at least 18 years old, have authority to bind your organization, not be prohibited by applicable law, and provide accurate registration information. The Platform is designed for political campaign organizations.

2.2 Account Creation and Security

You agree to provide accurate information, maintain the security of your password, and remain responsible for all activity under your account. Notify security@campaignfires.app immediately of any unauthorized access.

2.3 Organization Accounts and Multi-Tenancy

The Org Admin is responsible for managing users within the workspace, ensuring compliance with these Terms, the accuracy of Organization information, and all activity within the Organization's workspace.

2.4 One Account Per Person

Users may not create duplicate accounts to circumvent plan limits. CampaignFires may merge, suspend, or terminate duplicate accounts at its discretion.

3.1 Subscription Plans and Free Trial

New Organizations receive a 14-day free trial with Professional-tier features. No credit card is required to start a trial. Only one trial is permitted per Organization.

3.2 Subscription Fees and Billing

Fees are billed in advance in U.S. Dollars and are exclusive of applicable taxes. Subscriptions auto-renew until cancelled. Annual plans are billed as a single upfront charge.

3.3 Payment Processing

Payments are processed by Stripe, Inc. and subject to its terms (stripe.com/legal). Failed payments trigger retry attempts and may result in suspension. CampaignFires will provide at least 30 days' notice of pricing changes.

3.4 Trial Expiration and Account Deactivation

At the end of a free trial, accounts are deactivated (not deleted). Data is retained for 90 days. Upgrade prompts begin 3 days before trial expiration.

3.5 Cancellation

You may cancel at any time via Settings → Billing or by emailing billing@campaignfires.app. Access continues through the end of the paid period. No prorated refunds are issued for partial periods.

3.6 Refunds

Subscription Fees are generally non-refundable. Exceptions: (a) SLA breach credits; (b) cancellation within 48 hours of the initial charge (not trial conversion) is eligible for a full refund; and (c) case-by-case refunds at CampaignFires' sole discretion. Requests must be sent to billing@campaignfires.app within 30 days.

3.7 Plan Limits

Each plan includes defined usage limits. Circumventing these limits — whether via multiple accounts or technical means — violates these Terms and is grounds for termination.

4.1 Permitted Uses

The Platform may be used for lawful political campaign management activities.

4.2 Prohibited Uses

You agree not to use the Platform to:

• Violate any applicable federal, state, or local law or regulation, including campaign finance laws, election laws, privacy laws, CAN-SPAM, and TCPA
• Upload Voter Data without lawful authority under applicable law, including state voter file licensing restrictions
• Send spam or violate the CAN-SPAM Act or TCPA
• Engage in voter suppression, voter intimidation, or preventing eligible voters from exercising their right to vote
• Spread demonstrably false information about candidates, elections, voting procedures, or election results
• Impersonate any person or entity
• Upload or distribute malicious code
• Attempt unauthorized access to other Organizations' workspaces or data
• Reverse engineer or decompile the Platform
• Resell or sublicense Platform access without written consent
• Generate discriminatory, harassing, or threatening content using AI Features
• Use AI Features to generate content falsely attributing statements to real individuals without consent
• Scrape the Platform without written consent
• Use the Platform for any purpose other than lawful campaign management

4.3 Political Compliance Obligations

5.1 Your Content and Voter Data

You retain ownership of your Content. You grant CampaignFires a limited license to store and process Content solely to provide the services. The license terminates on deletion or account termination.

5.2 Your Representations Regarding Voter Data

By uploading Voter Data, you warrant that you have:

• Lawful authority to collect and process the Voter Data
• Complied with any applicable state voter file licensing agreements
• Obtained any required consents
• Complied with CAN-SPAM, TCPA, and all other applicable law

You agree to indemnify CampaignFires for breach of these warranties.

5.3 Data Isolation

Each Organization's data is isolated through Row Level Security. Attempts to access other Organizations' data are material violations and grounds for immediate termination.

5.4 CampaignFires Intellectual Property

All Platform intellectual property is owned by CampaignFires. You receive a limited, non-exclusive, non-transferable, revocable license for authorized use only.

5.5 Feedback

Feedback grants CampaignFires a perpetual, irrevocable, royalty-free license to use it without obligation.

5.6 AI-Generated Content

You are responsible for reviewing and approving all AI-generated content before use. AI-generated content does not constitute legal or compliance advice. You assume responsibility for how you use it.

Your use of the Platform is subject to the Privacy Policy, which is incorporated into these Terms by reference. CampaignFires acts as a data processor with respect to Voter Data; campaign organizations are the data controllers. The Privacy Policy controls all data protection matters.

7.1 Third-Party Providers

Supabase, Stripe, Anthropic, Resend, Cloudflare, and connected social platforms are governed by their own terms. CampaignFires is not responsible for the availability or practices of third-party services.

7.2 Social Media Platform Compliance

You agree to comply with each connected platform's Terms of Service and community guidelines, political advertiser requirements, required authorizations, and required disclaimers. Campaigns are responsible for content rejected or penalized by platforms.

7.3 External Links

External links are provided for convenience only and do not constitute endorsement.

Service Level Agreement

Credits for SLA breaches: one day of Subscription Fees per hour of excess downtime, up to 30 days per month.

Maintenance

CampaignFires provides at least 24 hours' advance notice for planned maintenance exceeding 30 minutes. Emergency maintenance may occur without notice for critical issues.

Support Response Times

Beta Features

Beta features are provided as-is, with no SLA, and may be discontinued at any time.

CampaignFires does not warrant that:

• The Platform will help you win any election
• Voter scores or AI-generated content will be accurate or effective
• Social media posts will not be removed by platforms
• Platform output will comply with campaign finance laws without independent legal review

You agree to defend, indemnify, and hold harmless CampaignFires from any claims arising from:

• Your violations of these Terms
• Your use of the Platform and campaign activities
• Your Content or Voter Data
• Your campaign law violations (FEC, TCPA, CAN-SPAM)
• Your violations of third-party rights
• Social media content you publish through the Platform
• AI-generated content you use

12.1 Termination by You

You may cancel at any time via Settings or by emailing billing@campaignfires.app. Access continues through the end of the billing period. Data is retained for 90 days.

12.2 Termination by CampaignFires

CampaignFires may suspend or terminate accounts for: violations of these Terms; fraudulent or illegal activity; non-payment after notice; security risk; legal requirement; or Platform discontinuation. Serious violations (data breaches, voter suppression, repeated spam) may result in immediate termination without notice.

12.3 Effect of Termination

All licenses terminate immediately. Data is retained per the Privacy Policy. Surviving provisions include ownership, warranties, indemnification, and limitation of liability.

12.4 Disputes

Contact appeals@campaignfires.app within 30 days of a termination decision. Reviews are completed within 15 business days.

13.1 Governing Law

These Terms are governed by the laws of the State of Illinois, United States. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

13.2 Informal Resolution First

Before initiating formal proceedings, email legal@campaignfires.app and allow 60 days for informal resolution.

13.3 Binding Arbitration

Disputes will be resolved under AAA Consumer Arbitration Rules in Illinois or by videoconference. The arbitrator's decision is final and binding.

13.4 Class Action Waiver

13.5 Exception

Either party may seek emergency injunctive relief from a court to prevent irreparable harm.

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any Enterprise Agreement, constitute the entire agreement.

14.2 Modifications

Material changes require 30 days' advance notice. Non-material changes may occur without advance notice. Continued use constitutes acceptance.

14.3 Severability

Unenforceable provisions will be modified minimally or severed while preserving the remainder.

14.4 Waiver

Failure to enforce any provision is not a waiver. Waivers must be in writing.

14.5 Assignment

You may not assign these Terms without written consent. CampaignFires may assign in connection with a merger, acquisition, or sale with notice.

14.6 Force Majeure

Neither party is liable for delays from causes beyond reasonable control.

14.7 Notices

Legal notices to CampaignFires must be sent to legal@campaignfires.app and are deemed received immediately upon email delivery confirmation.

14.8 Relationship

The parties are independent contractors. Nothing creates a partnership, agency, or employment relationship.

14.9 Government Users

Government entities should contact legal@campaignfires.app for applicable government terms.

14.10 Export Compliance

You agree to comply with U.S. export laws. The Platform may not be used in embargoed countries.